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September 26th, 2008 at 11:10 am
Did you know that a new website has been launched, which aims to help motorcyclists who have been victims of theft or fraud.
www.motorbikecrime.com has been created as a helpline for bikers who have had their bikes stolen or taken through fraud.
Stolen registration documents (V5’s) are also listed if any rider is worried about whether they have been given one with their new motorcycle.
The Your Key Team say: This is a great idea - we would be really interested to hear from members who have used this site successfully or otherwise
September 26th, 2008 at 12:07 pm
Hi, I bought a brand new motorbike in October 2007 which came with a 12 months parts warranty. I have been having a problem with some of the bike’s parts but the company I have purchased it from still hasn’t sent me the new parts. What should I do?
September 26th, 2008 at 6:01 pm
A great tip is to be aware of your legal rights if something goes wrong with a machine you buy. It is not just about the warranty. There is a good motoring site which explains your consumer rights at http://www.honestjohn.co.uk/faq/faq.htm?id=43
If I can understand it, so might you.
October 1st, 2008 at 9:09 am
I’d have put a photo in with my great ride, but wasn’t sure how to?
Send the photographs by email to enquiries@yourkey.info and we will be delighted to post them on the site.
Your Key
October 7th, 2008 at 10:17 pm
I had a bike accident 3 weeks ago. I have been told by the police that there is no further action, but my insurance company have asked me to sign to say I was libiable. I am not really sure what to do as I still can’t remember the accident.
Hi Julie, what a difficult position. It would be good to hear from others with the same experience.
The police must have carried out an investigation, and as no prosecution is to be brought a police report will now be available. It may not be very detailed, but it will identify witnesses. There is a cost in obtaining the police report, so ask your insurance company to obtain it and let you have a copy. At least you can then think about their request with some information in front of you.
Your insurance company do not need your permission to pay out so long as they do it without admitting liability on your part. It is important that you put off such a payment until you know what happened, otherwise your insurance premiums will rise for all vehicles, and it might not have been your fault.
Insurance companies are businesses, and they may be tempted to pay out quickly in the hope it is the cheapest route out for them. If you are asked to admit you were at fault they should at least tell you why.
Let us know how you get on.
Good luck
Your Key team
October 28th, 2008 at 8:28 pm
Hi Julie, do not sign anything! I am currently an HGV instructor but also have been a driving examiner and have other driving/riding qualifications, one job was working on fleet training for insurance companies. These companies will do whatever costs them the least payout as the team have said, i cant understand why they have asked you to do this as their policies are never to admit liability if there is any doubt at all. My guess (and thats all it is) is it will make it easier for the person or team dealing with the incident, they obviously havent thought about the effects on your future premiums. Do what the team suggests and get a copy of the Police report. This should be enough to stop any further requests for liability. I have a close friend who deals in this type of insurance so i`ll ask him then get back to you with his reply.
November 8th, 2008 at 7:30 pm
We heard that Gloucestershire police have announced they are making locking devices available to motorcyclists in the region.
They hope that increased security measures will make it less likely that riders will be the victim of theft.
The success of this initiative could therefore result in motorcyclists making fewer claims on their motorbike insurance.
Police have also made ground anchor points available to riders in the Cirencester area, which can look after up to six bikes and scooters.
Commenting on the scheme, PC Mark Godsland said: “Our goal now is for this facility to be made available in other urban areas across the county.”
He added that since it is not always possible for people to carry their own locking device, loaning them out is a “perfect complement” to the anchor points.
November 8th, 2008 at 7:35 pm
Winter storage-does this make sense to you?
Storing your motorbike properly during winter will help avoid the kind of problems that can leave you at a mechanics with a hole in your wallet. Bikes are hard wearing but they still need some care and attention, especially during the colder months of the year.
Keeping your motorbike warm by putting it in a garage or at least investing in a bike cover can help ensure that your ride runs, as it should through the wind and rain of a British winter. If you’re not using your bike on a regular basis then you should turn the engine over every now and again and use the brakes. Putting your bike on the stand and spinning the wheels will also help, as will greasing the lines and joints.
Winter can be a difficult time for motorcyclists. Inhospitable conditions, icy roads and high winds don’t make for a good riding experience so many riders may opt to give their bike a rest.
But don’t lock it up in the garage and forget about it. These basic steps during the winter will make sure that when the better weather comes your ride is ready to go.