Welcome to YourKey – your free accident support service

It’s quite simple: if you have an accident, phone us first and NOT your insurance company. If someone else was to blame, we will arrange everything you need and present the bill to the insurer of the driver responsible. We’ll sort everything out (without cost to you) and save you the hassle.

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Independent & Impartial

 Did you know that your insurance company doesn’t have to act in your interests? They just follow the rules. We’ll put you first.

All Expenses Paid

Time off work, taxis, replacement vehicles, hotel bills – accidents can be expensive! We’ll get the person at fault to pay for all your expenses.

Keep Your No Claims Bonus

If someone else was to blame, we’ll make sure you don’t lose your No Claims Bonus or pay any insurance excess.

Repair and replace vehicle

We’ll arrange for the driver at fault to repair your vehicle – we will arrange a free replacement vehicle in the meantime.

Accident Advice Helpline

Round the clock 24/7 access to our accident support team. We’ll answer the phone straight away and won’t keep you on hold!

Free Legal Advice

If you’ve been injured by the accident, our personal injury experts will help you to make a claim – even if you don’t have ‘legal cover’.

How it Works

What to do After an Accident?

Not sure what to do after a car accident, motorbike crash or other motor accident? We’ll take care of everything including liaising with insurance companies, arranging a replacement vehicle, sorting out repairs and providing legal advice. We know how the insurance industry works and will only involve your insurance company if it’s really necessary. This means that you’ll only have to make a claim, pay your insurance excess and lose your No Claims Bonus if you really need to.
Having an accident at work can be a horrible experience and leave you unsure of your rights. Our personal injury experts will provide free advice and help you to claim for compensation.
If you’ve had an accident outdoors or in a shop or public building, we can help you to make a claim. It won’t cost you anything and we can take care of everything from start to finish.
YourKey can help you after any type of accident – boat accidents, industrial accidents, horse riding accidents, extreme sports accidents, you name it. Just call us straight after the accident and we’ll provide expert advice on what to do next.

Latest News



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Motorcycle filtering

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Case Studies

When someone drove into the back of my car, I had to spend the night in a hotel, borrow a friend’s car and pay for insurance. YourKey got the other driver’s insurance company to repair my car and repay all my expenses, so I didn’t have to claim on my own car insurance or lose my No Claims Bonus.
Jane, Car Driver
I took my bike for a service and they crashed it – and told me to pay for the repairs! YourKey talked to me in plain English and explained that the garage are responsible for fixing it. They made sure the garage paid for the repairs and provided a replacement bike, and I didn’t have to pay for the service.
Ian, Motorcyclist
My motorcycle broke down and I called the breakdown company. They didn’t secure it properly to the recovery vehicle and it fell over and was damaged. YourKey arranged a replacement bike and the repairs, and got the breakdown company’s insurers to pay the bill so I wasn’t out of pocket.
Pam, Motorcyclist

Join YourKey (it’s free!) and don’t lose out after an accident

Join YourKey today and receive your free keyring. Keep our details handy at all times, and don’t forget to call us first if you ever have an accident.

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