YourKey created a convenient service to bring together everything its members would need after an accident. There was no charge for this service.
The service started in 2007 offering the incentive of free legal expenses insurance. The insurance was dropped as it lacked flexibility, but YourKey continued to offer its members the same level of support. We have helped our members after accidents and many of you have saved money by not buying legal cover when you insure vehicles.
The YourKey service is no longer available, the date of closure being 1 May 2018.
You can no longer rely on Your Key to assist after an accident.
You may have used Your Key as an alternative to buying legal expenses insurance, or legal cover as it is called, when insuring vehicles. Please note there is no ongoing insurance or support equivalent to such insurance.
As an alternative, help will be provided by Auto Claims Assist. Make it clear you were a YourKey member and they will do their best. The number to call is 0330 223 1207. This is not a continuation of the YourKey service, or its insurance, it is just a helpful alternative for those who need help after an accident.
A call to an 0330 number costs the same as a call to a normal home or business landline. If your phone tariff offers inclusive calls to landlines, calls to 0330 numbers will also be included in the same way.
Good luck and take care.